Head of Information Technology – Ports and Terminals at DP World
Company: DP World
Location: Tanzania
State: Dar Es Salaam Jobs
Job category: Administrative/Secretarial Jobs in Tanzania
Job Function:
This role is responsible for planning, design, implementation and maintenance of the Port’s information technology (IT) systems, network connectivity, application and data servers, workstations, communications systems, cyber security protection and backup solutions, user training and end-user support. Ensure that Information Technology standards, procedures and processes are developed, implemented and maintained, in order to guarantee the functioning and sustainability of Dar es Salaam port.
Key performance areas:
Develop and communicate the Master IT Plan aligned with the Business Unit’s strategic objectives and Group technology goals.
Collaborate with regional technology teams to integrate BU’s IT plans into the overall Group technology roadmap.
Provide regular reports on IT performance, project status, and key performance metrics BU and Regional Management teams.
Collaborate with BU departments to gather and analyse business requirements and translate into technical requirements to meet objectives.
Work closely with BU stakeholders to define the scope, objectives, and deliverables of IT projects, ensuring alignment with broader organisational goals.
Oversee the planning and execution of BU specific IT projects using project management methodologies consistent with Group technology standards to ensure timely delivery of projects within agreed scope and cost.
Identify and manage project risks and maintain transparent communication with stakeholders regarding mitigation plans, and overall project status to manage expectations.
Facilitate the operational and technical readiness of the business before project go-lives to ensure a seamless transition and successful implementation.
Ensure strict adherence to Group Technology policies and standards, thereby fostering a culture of compliance and risk management within the BU.
Implement the Group Technology must-have minimum security control standards to safeguard the IT infrastructure, applications, data and operational technology.
Develop and maintain an IT Disaster Recovery (DR) Plan in alignment with the BU’s BCP, covering critical business applications, infrastructure and operational technology by outlining procedures for swift recovery and restoration of normal operations in the event of a disaster.
Actively participate in internal and external audit processes, taking ownership and managerial responsibility for IT audit findings, and subsequently formulating comprehensive plans to systematically address and rectify identified issues with agreed timeframes.
Document standard operating procedures within the IT framework to enhance operational efficiency, promote consistency, and enable effective management of IT operations.
Manage the implementation and lifecycle of IT applications (Zodiac CT & GC, CCS, Maximo, Oracle Fusion, Gate automation) ensuring that they meet business requirements while aligning with overall technology stack of the Group.
Qualifications required:
Degree in Computer Science, Information Technology, Information System or other relevant IT academic qualifications. Masters level will be an added advantage.
Project management certification.
ITIL knowledge or certification advantageous.
Skills & Experience Required:
Minimum 8 years in a 24/7 IT Operations environment with 5 years management.
3 – 6 years of experience in managing relationships with internal business/functional customers.
Business partnering and process and technology experience.
Ports & terminals and/or Supply Chain Management experience desirable.
Working knowledge of Zodiac | Navis | Sparcs Systems.
Ability to Assess ICT needs of the business.
Ability to Strategize IT functional capabilities to meet the needs of business.
Technical Competencies:
Proficient IT governance and business knowledge and skills.
Proficient IT procurement and asset management knowledge and/or skills.
Proficient IT support and systems knowledge and/or skills.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
Method of Application
Submit your CV and Application on Company Website : Click Here
Closing Date : 15th April, 2025.