Marketing, Customer Service, & Corporate Affairs Manager at TADB
Marketing, Customer Service, & Corporate Affairs Manager
Work Station: Head Office
The Manager-Marketing, Customer Service, and Corporate Affairs is pivotal in shaping TADB’s public image, strengthening stakeholder relationships, and enhancing customer experience. This role drives strategic communication, brand marketing, ensuring alignment with TADB’s development finance mandate and national priorities. This position requires strong leadership, strategic execution, and adaptability to effectively position TADB as a key player in development finance.
Duties & Responsibilities
To formulate the bank’s communication strategy.
To develop and coordinate implementation of annual publicity plans.
To create awareness of the bank’s products and services to its intended customers.
To coordinate the bank’s communication with internal and external stakeholders.
To develop contents for communicating bank’s activities and impacts of projects and programs.
To organize stakeholder engagement activities and special events and attract the attention of the media and general public.
To facilitate and oversee corporate social investment activities.
To coordinate bank’s participation in commemoration of national and international days.
Qualifications, Knowledge, Experience
Holder of a Master’s Degree in one of the following fields: Public Relations, Journalism, Mass Communication, International Relations, Marketing, Business Communication, Entrepreneurship, Commerce, or Business Administration majoring in Marketing from a recognized institution.
Minimum of eight (8) years of relevant working experience in marketing, corporate communications, or customer service, with at least three (3) years in a senior management position.
Demonstrated experience in stakeholder engagement, brand management, strategic marketing, and customer experience enhancement.
TADB Mission
To contribute to food security and poverty reduction by catalyzing agricultural transformation through innovative financing solutions that develop sustainable and inclusive agricultural value chains.
Mode of Application
To apply for these positions, please visit our TADB career portal at https://www.tadb.co.tz/careers/ or submit your application via email to: careers@tadb.co.tz. Please note: applicants are required to attach the following to their respective applications:
Application letter showing how you meet the requirements of the position.
An up-to-date Curriculum Vitae.
Contacts stating name in full, physical address, telephone numbers, and e-mail addresses of the candidate.
Certified copies of relevant certificates.
Names and full contacts of three (3) referees.
Application Deadline
Closing date: Applications should reach the undersigned not later than 4:00 pm on Friday, 10 of April 2025. For further information, please visit the Bank’s website www.tadb.co.tz. If you have not heard from us four weeks after the closing date, consider your application unsuccessful.